Can I Get a Refund for My Application Fee?
Although the application fee is generally non-refundable, there are certain situations where a refund may be possible. These situations include:
System Failure to Recognize Eligibility
If the system fails to recognize your eligibility for a program due to a technical issue, you may qualify for a refund.Program Suspension
If the program you applied to is suspended or cancelled by Passage or the school, you may be eligible for a refund.School Confirmation of Refund Eligibility
In some cases, the school may confirm that you qualify for a refund based on specific criteria. If the school acknowledges this, Passage will process your refund accordingly.
Timeline for Refunds: Once your application fee is deemed eligible for a refund, our team processes it within a few days.
Refund Method: The refunded amount will be returned to the original payment account.
Why Are Application Fees Non-Refundable?
The application fee covers the administrative costs associated with reviewing and processing your application. This includes tasks such as document verification, application review, and other necessary procedures. Once the fee is paid, it is typically non-refundable as it helps maintain these operations.
When Are Application Fee Discounts or Waivers Available?
Although the application fee is generally non-refundable, there are circumstances where you may qualify for a discount or fee waiver:
Promotional Codes
During special promotional periods or events, Passage may offer discounts on application fees. Stay alert for announcements to take advantage of these offers.Exceptional Application Quality
If your application demonstrates exceptional quality, you may be eligible for a discount or even a fee waiver. These cases are evaluated on a case-by-case basis and require approval from the Passage team and management.
What Should You Do If You Believe You Qualify for a Refund or Discount?
If you think you are eligible for a refund or fee waiver, follow these steps to initiate the process:
Contact Passage Support
Reach out to us at [email protected] or via WhatsApp at +1 437-783-5831. Our support team will assist you in verifying your eligibility for a refund or discount.Provide Documentation
To help us review your case, provide any relevant documentation or details that support your request. This may include your application number, payment details, and any communication from the school.